Waymo has removed the waitlist for its robotaxi service in Dallas, making the service available to all residents and visitors effective Tuesday1,2. Anyone can now download the Waymo One app and immediately hail one of the company's driverless Jaguar I-PACE vehicles.
The Alphabet-owned company first opened its Dallas service to the public in February but initially limited access through a waitlist. Waymo said approximately 150,000 riders used the app during that waitlist period. The company has now followed the same rollout playbook it used in its other markets, including Phoenix, Los Angeles, and San Francisco, where waitlists were similarly dropped after an initial controlled-access phase.
Waymo has had a presence in Dallas since last year, when it began testing its self-driving technology on public streets and announced plans to launch the service there in 2026. The company partnered with Avis Budget Group to manage its fleet of all-electric autonomous Jaguar I-PACE vehicles in the city, with Avis handling general depot operations including charging and vehicle maintenance.
The Dallas launch has not been without setbacks. In May, Waymo paused its service in Dallas, Houston, San Antonio, and Atlanta due to problems with how its robotaxis handled heavy rain and flooded roads. Those services have since resumed. Waymo said it may adjust or temporarily pause operations in the future based on severe weather, flood warnings, and real-time conditions. Riders can check the current status of the service via the Waymo app.
One notable limitation remains: riders cannot yet hail a ride to Dallas Love Field Airport. Waymo said it continues to test its self-driving vehicles at the airport and expects to serve riders there soon.
Waymo declined to share specific numbers on how many vehicles are operating in Dallas or how many rides are being completed daily. The company said it has been "methodically expanding" its service area and fleet capacity.
ANALYSIS Dallas represents a distinct operational test for Waymo's autonomous driving stack compared to its existing markets. The city's sprawling, car-dependent layout and the weather-related service pause in May underscore the technical challenges of scaling robotaxi operations beyond the temperate conditions of Phoenix and coastal California. The fact that Waymo resumed service and proceeded to drop the waitlist suggests the company considers its weather-handling issues sufficiently resolved for general availability.
The broader context for the Dallas opening is Waymo's push to scale across multiple geographies. The company is already operating commercially in San Francisco, Phoenix, and Los Angeles. Beyond the U.S., Waymo has been conducting tests and building partnerships across the United Kingdom and parts of Europe as part of a wider international expansion strategy.