The Trump administration on September 29 launched America.gov, an AI-powered chatbot designed as a single access point for federal government services, and President Donald Trump signed an executive order directing federal agencies to make their services integrate with the site5,6. The portal went live around 10 a.m. ET, powered by Google's Gemini and xAI's Grok, U.S. Chief Design Officer Joe Gebbia told CNBC's Squawk Box1.
Gebbia, co-founder of Airbnb and head of the National Design Studio, described the AI providers as "great partners behind the scenes". Google confirmed its role in a blog post published the same morning, stating it is "proud to be named a technology partner in this vital initiative, leveraging Gemini to help more than 100 million" people access public resources.
Executive order and planned expansion
The executive order signed at the event goes beyond a voluntary portal, compelling agencies across the federal government to route their services through America.gov. The site states that in early 2027, users will be able to complete forms, applications, and renewals, including enrolling in Medicare and applying for a passport. Trump said the project has been in the works since the early days of his second administration.
"Instead of forcing citizens to search through the endless maze of tens of thousands of terrible government websites and rules, and more than 10,000 forms … you'll now have one front door for every single question," Trump said.
Scope and technical design
America.gov is built to scan across tens of thousands of official government websites and deliver personalized responses drawn from official sources. The tool interacts with roughly 29,000 government websites to answer user questions with current information. The site features a search bar for navigating services and tells users that all answers come from official government websites, with links to original sources.
The launch took place at a day-long event at the Andrew W. Mellon Auditorium in Washington, attended by Vice President JD Vance and other administration officials and industry leaders. The gathering included panel discussions on AI, energy, health, space, and agriculture. Separate CNBC segments from the same event featured OpenAI CFO Sarah Friar discussing safety and alignment, Meta president Dina Powell McCormick, and Trump posting what he called "The White House accord on Super Intelligence" to Truth Social, which he described as "morally binding"3.
Two rival models, one portal
The dual-model architecture pairs Google's Gemini with Grok, the large language model built by Elon Musk's xAI. ANALYSIS Deploying two competing commercial models inside a single federal product distributes reliance across providers rather than granting a sole-source contract to either Google or xAI.
The New York Times reported that the AI chatbot "contradicts some of" Trump's claims2.
Trump said "in theory" the website cannot be hacked into. Gebbia framed the project as bringing government into an AI era, describing America.gov as a way to simplify how citizens interact with federal agencies. The site consolidates what has historically been a fragmented landscape of agency-specific portals into a single conversational interface.
ANALYSIS The executive order transforms America.gov from a voluntary convenience layer into a mandated integration point, raising the operational stakes for the Gemini-Grok retrieval system across nearly 29,000 source sites. The planned early-2027 expansion into transactional functions such as Medicare enrollment and passport applications would move the platform from informational queries into high-consequence government workflows.